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About Us
At Union, we are solving one of the hardest challenges in AI infrastructure today: enabling high-velocity iteration while maintaining seamless production-readiness for AI workloads at scale. Flyte, the open-source project we steward, is the emerging standard for modern data and AI orchestration, with numerous leading technology organizations - like LinkedIn, Spotify, and Gojek - running millions of mission-critical workloads on the platform. We have a deep bench of infrastructure veterans from companies in the Big Three and beyond and a technical founding team who originally created Flyte while at Lyft.About Us
At Union, we are solving one of the hardest challenges in AI infrastructure today: enabling high-velocity iteration while maintaining seamless production-readiness for AI workloads at scale. Flyte, the open-source project we steward, is the emerging standard for modern data and AI orchestration, with numerous leading technology organizations - like LinkedIn, Spotify, and Gojek - running millions of mission-critical workloads on the platform. We have a deep bench of infrastructure veterans from companies in the Big Three and beyond and a technical founding team who originally created Flyte while at Lyft. The Opportunity The goal of the Technical Account Manager role is to be the primary liaison for our key customers, ensuring their successful adoption, implementation, and ongoing optimization of the Union Cloud platform and Flyte. Leveraging your deep expertise in AI workflows, data pipelines, and cloud environments, you will guide customers through complex integrations, provide training, troubleshoot challenges, drive product utilization, and translate their evolving business needs into actionable insights for our product and engineering teams. You will ensure stakeholders get maximum value from the platform. Your ability to build strong cross-functional relationships, anticipate requirements, and deliver proactive solutions will be pivotal in driving customer retention and expanding our platforms value within their AI and data ecosystems. Youll act as a strategic partner to users, helping them navigate evolving AI workflows while surfacing key insights that inform product development and roadmap priorities. Youll collaborate directly with AI, ML and platform engineering teams, as well as technical decision-makers, to ensure seamless implementation, accelerate value realization, and build strong partnerships that support retention, expansion, and customer advocacy. In this role, you will:Referrals increase your chances of interviewing at Union.ai by 2x
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