Job Description
Service Porter
Summary:
As a Service Porter for our Newton Ford South auto dealership, you will play a crucial role in assisting our customers with the transportation of their vehicles for scheduled service appointments. You will be responsible for bringing customer vehicles in for service appointments, as well as delivering vehicles to customers after they have been serviced, while providing excellent customer service. This position requires a detail-oriented individual with strong organizational skills and a commitment to safety.
What We Offer:
Competitive Compensation Plan
Career Growth Opportunities
Work / Life Balance
Flexible Schedules
Paid Holidays
Positive Work Culture
Health Benefits (Medical, Dental, Vision)
Financial Savings Plan (401K)
Opportunity to Pick-Up Additional Hours
Employee Vehicle Purchase and Service Discounts
Ongoing Training and Education (via Manufacturer / Our Company Programs)
What You Will Do:
Ensure prompt and safe pickup and delivery of customer vehicles for scheduled service appointments.
Keep accurate, detailed records of vehicle pickups and deliveries.
Provide exceptional customer service; including clear and courteous communication with customers regarding the status of their vehicle and estimated time of pickup and/or delivery. Address any questions or concerns promptly and professionally.
Inspect vehicles for any damage or noticeable issues before/after transport. Document and report any problems to service management immediately.
Ensure vehicles have been cleaned and properly presented upon return to customers.
Communicate effectively and professionally with service department management and staff to coordinate pickup and delivery schedule updates or changes.
Assist service technicians and service advisors as needed; including moving vehicles on the dealership lot and maintaining an organized service area.
Follow all company safety policies and procedures, as well as understand and adhere to federal, state, and local regulations.
Adhere to all traffic laws and safety regulations while driving customers’ vehicles to/from service appointments.
What You Need:
High school diploma or equivalent.
Previous experience in a customer service role preferred, but not required.
Basic knowledge of vehicle operation/maintenance is a plus.
Friendly and professional demeanor.
Effective communication skills, both verbal and written.
Strong organizational proficiencies and attention to detail.
Ability to work independently, part of a team, and prioritize tasks effectively.
Physically capable of lifting and carrying heavy objects as required (may be up to 30 lbs.).
Ability to stand, walk, and move for extended periods, and comfortable work in varying weather conditions.
Valid driver's license, automobile insurance, and clean driving record.
Willingness to undergo background checks and drug screenings, as required by company policy.
Who We Are:
We are Newton Motor Group. We don’t want to honk our own horn, but we are a privately-owned auto group that has received numerous awards from DealerRater, Automotive News, Tennessee's Top Workplaces, and JD Power! We have dealerships in Alabama, Kentucky, and Tennessee that focus on providing a stress-free and enjoyable buying experience for customers seeking modern automotive solutions and maintenance services. We do this by:
Being family-oriented with a genuine and welcoming work environment.
Creating an inclusive and diverse culture of talented people.
Offering a variety of opportunities for financial success and career growth.
Investing in and supporting charitable causes as well as civic engagements in our communities.
Newton Ford South is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
...Job Description Triage Staffing is seeking a travel nurse RN First Assist for a travel nursing job in Seaford, Delaware. Job Description... ..., nationwide insurance plans for health, vision and dental and lifeincluding a HSA option Day One 401(k) program with...
...Job Responsibilities We are looking to fill a position for an automated testing (Performance/API/GUI) role working with developers, tech support reps and sales reps for a position in Mission, KS. The Senior Software Test Engineer will be responsible for providing support...
...Knowledge, Skills, and Abilities Required: Good verbal communication skills Good organization skills Willingness to except odd job assignments when production lines are not operating Ability to follow written and verbal instructions Ability to lift 40...
Job Description Location: One Cabot, Medford Work Days: Mon-Fri with possible eves/holiday/weekends - various shifts Category: Medical Assistant Department: One Cabot Primary Care Job Type: Full time Work Shift: Various Shifts Hours/Week: ...
...Join our Team! Our Allergy, Asthma & Immunology team is currently expanding and is seeking a full time Outpatient AAI physician to join their growing practice in Fort Wayne, Indiana . Specifics of the Role Office hours are Monday Friday, typically...