Remote Bilingual Insurance Customer Service Rep Job at Allstate - Rigo Flores Agency, Cypress, TX

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  • Allstate - Rigo Flores Agency
  • Cypress, TX

Job Description

Job Description

Job Description

**Candidate must have an active Property & Casualty license to be considered**

At the Rigo Flores Agency , which is part of the Allstate family, we protect what matters most. With a team of dedicated professionals working remotely and in-office across Texas and the U.S., we pride ourselves on our learning, collaboration, and leadership development culture. Our agents enjoy a positive team environment, weekly coaching sessions, and exciting contests that reward growth and success. You've found your place with us if you're looking for a career that challenges, rewards, and supports your long-term goals.

Were seeking a Bilingual Insurance Customer Service Representative to join our Cypress-based team. In this role, youll serve as the front line for client support, providing friendly, knowledgeable service and helping policyholders make confident decisions. Youll also identify opportunities to enhance coverage and refer clients to our financial specialists for additional support.

  • Base salary of $40,000 to $60,000, based on experience
  • Full benefits (health, dental, vision, life, disability)
  • Paid time off
  • 401(k) with 3% employer match

If you're passionate about helping others, eager to grow, and ready to join a supportive and dynamic agency, apply today!

Benefits

Annual Base Salary + Commission

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Weekends Off

Work from Home

Responsibilities
  • Deliver exceptional service to policyholders by phone and in person
  • Review and recommend policy coverage options tailored to customer needs
  • Assist with billing, policy changes, endorsements, and documentation updates in eAgent
  • Proactively retain customers considering cancellation
  • Identify cross-sell opportunities and refer leads to our financial services team
Requirements
  • Active Property and Casualty license required
  • Bilingual in English and Spanish
  • Previous insurance or customer service experience is highly preferred
  • Motivated to serve, solve problems, and retain clients
  • Detail-oriented and comfortable documenting client interactions accurately
  • Team player with a desire to grow within the agency

Job Tags

Remote job, Afternoon shift,

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