Job Description

Network Adjusters is seeking experienced Property Claims Adjusters to join our third-party administrative insurance handling team. This role supports the investigation, evaluation, negotiation, and resolution of first-party commercial property insurance claims while delivering consistent, high-quality claims management in alignment with industry best practices.

This position offers the opportunity to work within a trusted organization committed to integrity, reliability, and professional development through ongoing training and growth opportunities.

About the Role

Property Claims Adjusters are responsible for managing first and third-party commercial property claims from inception through closure. Claims may include fire, water, theft, or other property damage exposures of varying complexity and severity. In this role, you will investigate losses, analyze policy language, evaluate damages, determine coverage, negotiate settlements, and handle litigated matters as needed while maintaining strict adherence to state regulations and claims handling expectations, and clear, timely, and professional communication with all involved parties.

Adjusters routinely address damaged property, gather statements from claimants and witnesses, coordinate with contractors and external experts, and ensure all claim activity complies with state-specific regulations and Network Adjusters’ Best Claims Practices. This is a desk-based role .

Responsibilities

• Deliver superior customer service to insureds, claimants, carrier clients, and internal stakeholders while meeting all client-specific reporting and analysis requirements
• Review and analyze coverage using policy conditions, provisions, exclusions, and endorsements, including jurisdictional considerations such as negligence laws, financial responsibility limits, and immunity
• Investigate claims to establish negligence, determine liability, and identify potential sources of recovery through fact-finding and interviews
• Manage property damage and other first-party losses requiring specialized investigation and coordination with external experts in compliance with applicable laws
• Establish, maintain, and adjust claim and expense reserves in a timely manner
• Develop, document, and execute plans of action for claim resolution, including effective diary management and follow-up
• Document all claim activities in accordance with established procedures and Best Practices
• Draft and issue denial letters, reservation of rights, tenders, and other routine or complex correspondence
• Collaborate with senior technical claim personnel to ensure proper file handling and strategic guidance
• Determine settlement values using independent judgment, applicable limits, and deductibles, and negotiate settlements within assigned authority
• Identify and pursue subrogation opportunities when applicable
• Ensure compliance with all state-specific regulatory requirements and quality standards
• Manage multiple competing priorities to ensure timely payments, follow-up, and resolution

Qualifications

• Minimum 2 years of experience handling first-party property claims (commercial experience preferred)
• College or technical degree, or equivalent relevant business experience
• Ability to obtain and maintain required adjuster licenses, including completion of continuing education
• Strong verbal and written communication skills with a customer-focused, empathetic approach
• Proficiency in MS Word, Outlook, Excel, and general business software
• Strong analytical, investigative, and decision-making skills, with high attention to detail and accuracy
• Excellent negotiation and conflict management abilities
• Strong organizational and time management skills, with the ability to multitask in a fast-paced environment
• Ability to maintain confidentiality and exercise sound judgment
• Bilingual proficiency preferred but not required

Compensation & Benefits

• Salary: Starting from $65,000+ annually (negotiable based on licensure, certifications, and experience)
• Training, development, and career growth opportunities
• 401(k) with company match and retirement planning
• Paid time off and company-paid holidays
• Comprehensive medical, dental, and vision insurance
• Flexible Spending Account (FSA)
• Company-paid life insurance and long-term disability
• Supplemental life insurance and optional short-term disability
• Strong work/family and employee assistance programs
• Employee referral program

Location

📍 Farmingdale, NY

This role is on-site only ; remote or hybrid arrangements are not available.

About Network Adjusters

Founded in 1958, Network Adjusters has built a reputation as a leading provider of insurance claims administration and independent adjusting services. Serving the insurance industry for nearly seven decades, Network Adjusters, Inc. brings together the best elements of third-party claims administration and independent adjusting services. From our primary offices in New York, Denver, and Kentucky to our national network of experts, our superior experience and ongoing training are the keys to successfully managing our clients claims and handling specialized insurance needs. All our Claim Directors have extensive backgrounds working with major insurance carriers, giving us a thorough understanding of factors critical claims handling. It all adds up to measurable results—the proof is in our extensive track record of settled claims and unmatched recovery abilities.

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