Job Description

Overview

Product Operations Lead | Greater San Jose + Palo Alto (Contract through Jan. 2026)

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. We focus on technical fabrics, functional design, and creating transformational products and experiences that support people in moving, growing, connecting, and being well. The company aims to build a healthier, thriving future with an equitable, inclusive, and growthfocused environment for our people.

Job Summary

Job Summary The Product Operations Lead is part of the store leadership team responsible for executing the store product strategy, including product operations and inventory management. They lead inventory shifts, oversee all back-of-house (BOH) product operations, and ensure both the floor and BOH are stocked and wellorganized. The Product Operations Lead provides input to team member performance evaluations, recommendations on store hiring decisions, and acts as Supervisor on Duty (SOD) while leading inventory shifts. They also oversee and deliver a worldclass guest experience when scheduled to work on the floor.

Core Responsibilities

• Collaborate with store leadership to bring product strategy to life.
• Plan, prioritize, manage, and lead inventory processing and accuracy activities in accordance with standard operating procedures (SOPs).
• Ensure execution of product actions (e.g., pull backs, consolidations, repricing).
• Engage team members in inventory management by creating a fun and productive atmosphere for the shift.
• Monitor product levels and communicate findings to support sell-through strategy and optimal product availability for the guest.
• Review and interpret daily business data and metrics to inform actions, such as analyzing product sell-through data to provide recommendations to store leadership regarding product focus or pricing for outlets.
• Participate in the stores hiring process, including recruitment, selection and hiring recommendations, onboarding, and training.
• Address team member performance and support ongoing learning and development by providing direct feedback, inthemoment recognition, coaching, demonstrations, and hands-on experiences.
• Contribute to a respectful and inclusive team environment by establishing supportive working relationships with team members.
• When serving as Supervisor on Duty during store hours, move dynamically from the floor to ensure every guest receives technical product education and a worldclass guest experience.

Job Requirements

• Must be legally authorized to work in the country where the store is located
• Must have the ability to travel to the assigned store with reliable transportation

Schedule/Availability

• The work schedule can vary based on store needs
• Shifts are typically mornings, afternoons, evenings, weekends, and holidays
• During peak times, special events, or other circumstances, the schedule may include early mornings or late nights/overnights for some team members

Experience

• 1 year of work experience
• Some experience with inventory management, product or visual merchandising, stocking, or planning and logistics including using business technology to accomplish work
• Some experience in leading, mentoring, delegating, or process implementation with others

Job Assets (Nice to Have)

• Education: High school diploma/GED/equivalent, or above
• Experience related to retail, sales, distribution center, or warehouse operations; reviewing and interpreting business reports and metrics to inform action
• For Experiential stores with food/beverage service only: Food safety and/or liquor service certification

What We Look For

• Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences
• Integrity: Behaves in an honest, fair, and ethical manner
• Adaptability/Agility: Navigates uncertainty and ambiguity and can change priorities in a fastpaced environment; recovers quickly from setbacks
• Leadership: Able and eager to lead, inspire, empower, develop, and direct people
• Collaboration & Teamwork: Works productively with others to achieve goals; seeks connections and diverse perspectives
• Decision Making/Problem Solving: Identifies opportunities for improvement; evaluates alternatives and makes effective, timely decisions
• Planning & Organizing: Plans and organizes work to align with priorities
• Interactive Communication: Conveys information effectively and understands others

Work Context

• Work involves moving through the store, sometimes in the front of the house with bright lights and loud music, and sometimes in the back of the house with no windows or natural light
• Work is performed as part of a team, sometimes independently, and sometimes using a computer or other devices
• May involve moving boxes up to 30 lbs (13.6 kg) or using ladders
• For Experiential stores with food/beverage service only: May involve using industrial kitchen equipment and exposure to heat to prepare food or beverages

Compensation & Benefits

Base Pay Range: $24.00 - $27.61/hour, subject to minimum wage in the location

Target Bonus: $2.00/hour

Total Target Base Pay Range: $26.00 - $29.61/hour

lululemons compensation offerings are grounded in a payforperformance philosophy. Base pay is locationbased and may vary with knowledge, skills, experience, and internal equity. Eligible for a competitive bonus program where applicable.

At lululemon, investing in our people is a top priority. We strive to be a place where inclusive leaders develop and enable all to be well. Benefits and rewards include:

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood topup
• Development courses and programs
• People networks, mentorship programs, and leadership series

Note: Incentive programs, benefits, and perks have eligibility requirements. The Company reserves the right to alter these offerings at any time.

Only applicants under consideration will be contacted. lululemon is an Equal Employment Opportunity employer. We base employment decisions on merit and business needs, not on protected characteristics. Reasonable accommodation is available upon request. This policy applies to all aspects of employment. Please contact accommodations@lululemon.com with the position title, location, and nature of your request.

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Job Tags

Minimum wage, Full time, Contract work, Work experience placement, Shift work, Night shift, Weekend work, Day shift, Afternoon shift, Early shift,

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