Job Description

Job Description

Job Title: Insurance Follow-Up Representative

Industry: Healthcare

Location: Columbia, SC

Pay: $17-$21 / hour

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About Our Client:

Addison Group is working with a growing healthcare organization to find an Insurance Follow-Up Representatives for their close-knit team. This is a contract-to-hire opportunity with excellent potential for professional growth in a dynamic and supportive environment.

Job Description:

We are seeking detail-oriented and motivated Insurance Follow-Up Representatives to manage claims for worker's compensation services. This role involves working with insurance companies to resolve denied claims, ensure proper reimbursement, and support revenue cycle processes.

Key Responsibilities:

• Investigate and resolve denied claims from urgent care services.
• Contact worker's compensation carriers via portals or phone to secure payment.
• Work from a claims queue, ensuring timely follow-up and resolution.
• Collaborate with a small, supportive team to meet departmental goals.
• Utilize software such as Cerner, DocuTap, and Waystar/Zirmed for claim management.

Qualifications:

• Experience in insurance follow-up, including contacting payors and managing medical collections.
• Background in physician practices is preferred; urgent care or worker's compensation experience is not required.
• Strong attention to detail and a team-oriented mindset.
• Proactive and eager to learn with a desire to grow professionally.

Perks:

• Opportunity to join a growing organization with potential for long-term employment.
• Gain valuable experience in urgent care claims and revenue cycle management.
• Supportive team environment with growth opportunities.
• Flexible start times and schedules

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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