Job Description

Job Description

Job Description

Description:

Location: Lombard, IL

Industry: Medical Devices | Eye Care Technology

Company Overview

Visionix USA is a leader in advanced vision-care technology, offering a full suite of automated eye-examination and optical-finishing solutions under trusted brands including Optovue, Briot, Weco, and Visionix. As part of the global Visionix Technology Group, we design and deliver innovative ophthalmic and diagnostic imaging devices that enhance clinical workflows, improve patient experience, and support best-in-class eye-care practices.

About the Role

Visionix USA is seeking a Depot Repair Technician to join our growing technical operations team. In this hands-on role, you’ll work with sophisticated ophthalmic equipment—including high-resolution OCT imaging systems and other diagnostic instruments—used daily by eye-care professionals.

You will be responsible for diagnosing, repairing, calibrating, and validating devices to ensure they perform to manufacturer specifications and ISO-compliant quality standards. Your expertise will directly support our customers’ ability to deliver accurate and efficient patient care.

Key Responsibilities

• Troubleshoot and repair mechanical, electronic, optical, and software components on OCT devices and other ophthalmic instruments (Visionix, Optovue, etc.).
• Perform calibrations, alignments, and functional validation to ensure imaging accuracy.
• Complete work orders and technical documentation within 24 hours.
• Collaborate with R&D and service teams to resolve operational and installation issues.
• Maintain inventory, SOPs, and a regulatory-compliant workspace.
• Participate in cross-training on Visionix OCT devices (VX series), Optovue OCT and imaging systems, and other expanding medical device products.
• Opportunity to grow technical expertise in ophthalmic imaging technology and cutting-edge vision care systems.
• Work with other expanding products, including Nexy, WAM-5500, and additional Visionix brand devices.
• Other duties as assigned.

Requirements

• Education/Experience: 2 years STEM college coursework or 3+ years experience repairing ophthalmic or medical imaging devices, ideally OCT, fundus cameras, or similar equipment.
• Strong mechanical, optical, and electronic troubleshooting skills.
• Knowledge of PC systems, motor control, and software troubleshooting; Microsoft Office & SAP preferred.
• Ability to lift 50 lbs., work in ESD-protected areas, and handle fine optical/electronic components.

Technical Skills

• Troubleshooting mechanical, electronics, and software issues.
• Knowledge of PC components and motor control systems.
• Familiarity with Microsoft Office; SAP preferred.
• Ability to perform data transfers with legacy and new devices.

Soft Skills

• Strong problem-solving and technical communication skills.
• Ability to follow procedures accurately.
• Team collaboration and continuous improvement mindset.

Physical Requirements

• Lift up to 50 lbs.
• Stand, sit, reach, stoop, kneel, and use fine hand dexterity.
• Work in ESD-protected, climate-controlled assembly environment.
• Availability to work on Saturdays as needed.

Benefits

• Competitive base salary
• 401(k) Retirement Plan
• Full benefits package (medical, dental, vision, life, disability)
• Paid Time Off (PTO)

Equal Opportunity Employer

Visionix USA is an Equal Employment Opportunity Employer. We are committed to creating an inclusive environment for all qualified applicants and employees. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, or disability.

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