Hybrid Schedule. Onsite Tuesday, Wednesday and Thursday. Remote Monday and Friday.
Must be open to work M-F:
9am-6pm
8am-5pm
or
7am-4pm
The Customer Associate is the first point of contact to address our customer needs and creates solutions in the best interest of our customers. This position engages and collaborates with external customers and internal partners to make the supplier of choice. The Customer Associate is a team player, adaptable to change, and is an active learner who seeks out and learns market trends and behaviors. This role is part of Customer Operations within the Supply Chain Team.
JOB RESPONSIBILITIES
Effectively use Lean Sigma methodology and tools (standard work) to support a waste free environment
Identify and take action to eliminate non-value added activities within day to day operations
Identify opportunities for, develop, maintain and execute Standard Work
Understand and promote the use of customer tools and technology
Live the Safety stand, adhere to the safety responsibilities
MINIMUM QUALIFICATIONS:
High school degree, Associates or Bachelor’s degree preferred
EXPERIENCE:
SAP experience desired
Previous experience in an ever-changing, fast-paced customer service environment
Previous experience creating solutions in the best interest of the company and the customer
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