Job Description

Responsibilities:

• Conduct in-depth investigations into complex bodily injury claims, determining coverage, establishing liability, and evaluating damages by analyzing medical records, police reports, and witness statements.
• Develop and execute effective negotiation strategies to achieve fair and timely settlements with claimants, attorneys, and other parties.
• Manage litigated files, including developing defense strategies, communicating with legal counsel, and attending mediations, arbitrations, and trials as necessary.
• Maintain meticulous and accurate claim file documentation in compliance with company standards and regulatory requirements.
• Provide exceptional customer service, guiding insureds and claimants through complex claim processes with professionalism and empathy.

Candidate & SkillsTop 3-5 Skills:

• 5 + years of direct experience handling casualty claims, with a strong focus on bodily injury (BI) claims across various lines (Auto, Homeowners, Commercial).
• Proven ability to investigate, analyze, and evaluate complex BI claims, including understanding medical terminology and injury causation.
• Solid understanding of insurance policies, relevant state laws, and the litigation process.
• Strong negotiation and conflict resolution skills, with a track record of successful settlements.
• Takes ownership of files, even when litigation is involved.

Soft Skills:

• Exceptional communication (verbal and written), interpersonal, and customer service skills.
• Ability to work independently, manage a challenging caseload, and make sound judgments.
• Strong analytical, problem-solving, and decision-making abilities.
• Meticulous attention to detail and excellent organizational skills.
• An eagerness to learn, adapt, and embrace new technologies
• Ability to work effectively both independently and as part of a supportive team.

Certifications/Licenses/Education:

• Active Adjuster License in CT, MA, RI – willing to get additional licenses as needed (company to assist)
• A bachelor's degree is preferred, or equivalent work experience.

Pay Range:

$80,000-$100,000

We understand salary is an important factor in your job search and encourage you to apply even if your desired compensation falls outside this range. The final rate is determined based on several factors including relevant experience, education, certifications, and market conditions.

Benefits:

Our comprehensive benefits package includes:

o Medical insurance

o Dental insurance

o Vision insurance

o 401(k) retirement savings plan

Contact:

Justine Haley

jhaley@jacobsongroup.com

Refer a Colleague:

Do you know someone who would be interested in this project? Submit your referral directly by emailing the Jacobson contact listed above or submitting them through this form. If your referral is hired for a contract assignment and meets all other eligibility criteria, you will receive a referral bonus!

Equal Opportunity Employer:

• The Jacobson Group is committed to fostering an inclusive and equitable workplace that reflects the diverse communities we serve. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected characteristic as defined by applicable law. We believe that diversity of thought, background and experience strengthens our team and drives innovation. All employment decisions are based on qualifications, merit and business needs. If you require a reasonable accommodation to complete the application process or participate in an interview, please contact us at HR@jacobsononline.com or +1 (800) 466-1578 to make a request.

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