Job Description

Onsite in Jackson, MS

Long-term contract

The Eligibility Business Analyst evaluates current business processes and identifies potential areas for improvement. They facilitate meetings among internal/external teams, develop business requirements, refine user stories, assist with project planning, execute testing and communicate with the development teams to ensure products meet business/customer needs.

The following is a high level overview of job responsibilities:

• Gather and analyze data to identify specific business opportunities
• Convert business requirements into smaller user stories
• Write clear and well-structured business requirements
• Communicate and validate requirements with relevant stakeholders
• Collaborate with various teams to manage the backlog
• Update and maintain requirements and documentation traceability (Business Requirement
• Document/ADO/ServiceNow)
• Assist with product requirement testing and monitoring reported defects
• Test and evaluate business processes to recommend improvements
• Create reports, dashboards and visualizations to help others understand business performance
• Analyze process deficiencies and bottlenecks to make improvements
• Execute well-thought-out solutions and plans to improve product efficiencies
• Assist with project management responsibilities
• Identify automation opportunities

The Eligibility Business Analyst should be comfortable with the below skills:

• Great analytical, critical thinking and creative problem-solving skills
• Superior presentation and negotiation skills
• Strong management and organizational skills to handle multiple projects and deadlines
• Strong working knowledge of overall Microsoft suite applications
• High degree of attention to details and focus on quality
• Adaptable and capable of working in fast-paced environments
• Experience in generating process documentation and reports
• Experience in analyzing data to draw business-relevant conclusions
• Demonstrated project management software skills, including planning, organizing, and managing resources
• Understanding of software development life cycle (SDLC) processes
• Strong written and verbal communication skills, including technical writing skills, with an ability to translate data into actionable insights

Required Skills/Experience

• Bachelor’s degree or higher in Business Analysis, Business Administration, Finance, Information Technology, Computer Science, or related field
• Two or more years of experience in a Business/Systems Analyst or Quality Assurance role
• Proven experience with business and technical requirements analysis, verification, and methodology development, deriving requirements and testing

Preferred/Not Required

• Knowledge of Medicaid, SNAP, TANF and other such government programs
• Knowledge of a variety of hardware, software, programming languages and platforms, and operating systems is a plus.
• Experience writing SQL queries
• Knowledge of current IT terminologies, technologies and software development methodologies is a plus.

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