Job Description

Job Description

LOWER PREFERRED BUDGETED BILL RATE OF ***/HR(INCLUDES MSP FEE) DO NOT SUBMIT HIGHER.

ONLY SUBMIT CANDIDATES LOCAL TO WORK LOCATION-SAN RAMON/BAY AREA. ASSIGNMENT IS HYBRID AND REQUIRED ON SITE 3-5 DAYS A WEEK DEPENDING ON COURSE SCHEDULE AND BUSINESS NEED.

Top Things Look For

1. Experience in logistics, training coordination and administrative support roles. Experience in training operations is a plus.
2. Experience working within a training organization and/or SAP or another Learning Management System (LMS). Experience in SAP or other LMS is a plus.
3. The technical and soft skills listed below

Top Skill Sets Looking For

1. Experience:
   
   • 3 years experience in the areas of logistics, training coordination or administrative support roles
   • 2 years of combined experience working within a training organization and/or SAP or other Learning Management System (LMS) or equivalent
   
   
   
2. Proficiency in Microsoft Office with emphasis on Outlook, Excel and Word
3. Ability to problem solve, work independently, think critically, manage multiple assignments and produce accurate, thorough and timely work

Assignment Schedule

This position will be 30 hours a week (Monday-Friday 6 hours a day) and a schedule like this:

• Monday-Friday from 7:30am-1:30pm with no lunch
• 7:30am-2/2:30pm if they want to take a lunch (30 or 60 minutes)
• On Mondays with New Hire Orientation (approximately 2x a month), hours will be 6:30am-12:30pm with no lunch
• 6:30am-1/1:30pm if they want to take a lunch (30 or 60 minutes)

Job Responsibilities

Provide operational support for Leadership and Employee Development (LED) courses and programs

Coordinate and lead complex processes, including, but not limited to, scheduling classes, booking locations, communicating with training participants, managing course materials, tracking inventory, and other tasks as required, accurately and in a timely manner

Work with LED leaders and Program Managers to plan, forecast, schedule and implement enterprise-wide training initiatives

Collaborate with Program Managers, Instructional Designers, Instructors, Operations staff and other coworkers and business partners to ensure success preparation and delivery of courses

Build partnerships and work collaboratively with others to meet shared objectives and deliver customer-centric solutions

Maintain integrity of training data within SAP Learning Management System (LMS) by managing courses and enforcing quality control in support of governance processes and procedures

Actively promote and lead efforts toward more efficient, standardized and automated processes through continuous improvement efforts, ensuring seamless operational support and a consistent business approach

Systems maintenance support for school

Close out Help Desk tickets related to courses

Create and maintain training manuals, job aids and other documentation for cross-training and knowledge transfer purposes

Manage multiple Outlook mailboxes

Implement technology projects related to LED

Participate in ad hoc project requests as needed

Minimum Qualifications

• High School or General Education Development (GED) diploma
• 3 years experience in the areas of logistics, training coordination or administrative support roles
• 2 years of combined experience working within a training organization and/or SAP or other Learning Management System (LMS) or equivalent
• Ability to quickly learn new systems, processes and procedures
• Proficiency in Microsoft Office with emphasis on Outlook, Excel and Word
• Ability to manage multiple assignments, sometimes complex and/or involving competing priorities, to produce work that is accurate, thorough and on time
• Ability to lift a minimum of 20lbs

Desired Qualifications

• Bachelors in Learning, Business Administration, Computer Science or job-related discipline or equivalent experience.

EEO

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

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